Coaching and Mentoring Training Course

Managing Others Training Course

Duration: 1 Day

Introduction

A performance coaching programme based on a Situational Leadership model in which you will learn how they can improve your team’s performance by identifying their most improvable tasks.

You will assess the readiness of individuals to receive coaching, and learn how to match your coaching style to the individuals needs.

Course Aim

To equip you with the skills to enable you to effectively coach your team, using the Performance Coaching Model, and to give effective feedback in order to enhance the learning that takes place during the coaching.

Learning Objectives

This programme is for you if you wish to:

Focus on coaching as a vehicle for developing others
Encourage Response and Ability in others
Contract for improved performance
Develop your Role and qualities of the workplace mentor
Evaluate performance and establish objectives
Establish and agree vision, goals, objectives and tasks

Method & Approach

This workshop enables small groups or individuals to develop their coaching and mentoring skills. The emphasis is on practice to develop the skills with a little theory to develop understanding of the relevant and most effective coaching behaviours.

Course Content

Objective Setting - Consider how to set effective performance and behavioural objectives (Well Formed Outcomes).
Four Step Coaching Model - The process for effective coaching and how to ensure maximum impact.
The Coaching Relationship - The importance of the development of the coaching relationship and how to do it.
Ensuring a successful first meeting
Building the relationship, gaining rapport
Mentoring contracts managing learning contracts. Managing mentoring meetings
Developing coaching techniques for productive and reproductive tasks.
Accelerating learning and retention
The skills of a directive and non-directive counsellor
Giving and receiving feedback
The Most Improvable Task - Identification of the one thing that will create the biggest impact on an individual’s performance
Recognising potential for learning from work activities. Linking mentoring activity with developmental experiences
Assessing Readiness - Measurement of an individual’s readiness for coaching using a four box model and structured questioning technique.
Matching Style - Ensuring that the coach’s personality doesn’t get in the way of the coaching.
Action Planning - The development of an effective action plan to build a professional approach.
Observation and Feedback - Giving effective feedback to individuals following the implementation of an action plan.