Managing Myself
Our success depends on the application of our skills, knowledge and
experience and how we influence our colleagues, managers, suppliers, customers and staff 
who report to us. To successfully interact with others we need great
self awareness to understand how we appear to others. We also need to
understand what makes other people tick and to adapt our behaviour to influence
and build collaborative relationships in a range of situations.
You will find our contact details here:
Problem Solving & Decision Making
One of our most requested training courses
Overview
It’s a decision that you keep putting it off and moving aside, a problem that needs solving and you are not sure how to approach it. So, you put it off until the last minute, and then have to do it anyway. Time to stop hesitating and start using clear criteria to solve those problems and make smarter critical decisions
Make an Effective Decision – Begin NOW
More details here: (Download)
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The Executive Secretary - Excellence ProgrammeOverview
As an essential member of the team the effective secretary must maintain
high levels of service delivery to ensure efficient and effective achievement
of the organisation's objectives. This competency based training programme is full of activity aimed specifically
at executive secretaries and personal assistants. We will assess and develop
the skills with which the effective secretary can contribute fully to the
manager’s success. This in house development programme will not only provide assessment
of 40 essential secretarial competencies, we will also provide you with a
‘toolkit’ of skills and techniques for managing the demands of your role.
One of our most popular competency based training programmes now endorsed by the ILM.
Fabulous feedback from satisfied customers here More details here: (Download)
The "Exceptional" Trainer
Overview
With so many exciting innovations in the training and development profession, this programme presents an opportunity to be at the forefront of new developments from training needs analysis through to evaluation and transfer of learning. We will introduce you to best practice and provide you with a thorough insight of the training cycle – we will show you how to create added value at every stage of the process. An additional benefit is that we will take a look at your individual training style and consider how you can adapt that style in a range of situations to maximise impact.
More details here (Download)Developing Business Awareness
Overview
This graduate development programme has been designed to enable you to understand what the business values, and to provide you with the skills, behaviours techniques and tools that you require to make a huge and successful contribution to business. The pace and complexity of change in the business world means that we all need to evaluate constantly how we interact with the business environment.
Every business situation is unique – and tomorrow, it will be different again. Competitors, suppliers and customers are constantly making decisions and acting to maximise their efficiency and effectiveness and align to changing environments. Your success depends on your ability to respond and add value.
This programme has been designed to provide you with a toolkit of business survival techniques by being more aware of your options you will be armed with choices and skills to make valuable contributions to a variety of situations.This training programme is aimed at new entrants, graduates, and field based employees/remote teams
More details here:(Download)
Appraising for Peak Performance
Overview
It’s that time of the year again, time for the performance appraisal discussion. A very small part of the performance management process that provides an incredible opportunity for the participants to engage in discussion about what motivates them towards goals and to seek support for the things that hold them back. So why is performance appraisal one of the greatest sources of conflict in organisations?
Often people are often unclear about what it is that appraisal actually achieves. For many people experience of appraisal is inevitably linked with problematic issues such as pay awards or difficulties with performance. Perhaps this contributes to the confusion.
Very
few managers are 'naturally' good in appraisal and many employees are
unprepared to make the best of the opportunity and let’s face it even the most
effective process will be ineffective if the participants don’t know how to
make the best of it.. This two-day course is designed to examine the principles
of the performance appraisal and how to
get the best out of it from everyone's perspective
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CommunicateOverview
If you wish to develop powerful communication techniques and strategies, this workshop will enable you to explore, practice, and perfect the skills of becoming an outstanding communicator. From interpersonal communications, to influencing larger groups during negotiations, and meetings, you will be exposed to dozens of ways to dramatically improve your communication effectiveness. The quality of the communication dictates the response you get! This workshop aims to help you to recognise the elements of effective communication and develop the skills to deliver clear, concise and powerful messages.
More details here: (Download)
Developing Emotional Intelligence
Overview
A manager’s emotional style & emotional self-management is critical to shaping a company's culture. Emotional intelligence is all about managing feelings so they are expressed appropriately and therefore enable people to work together and towards goals in a constructive and transparent environment. When the executive values feelings, so will the employee and research confirms that emotions are contagious. So, if the manager feels optimistic, confident, creative, flexible, tolerant, respectful, and compassionate, the employee will mirror these feelings. Research also indicates that the direction of emotional flow is from top down, as we might expect, since anyone in power has, by default, more influence.
The good news is emotional intelligence is not genetic but learned behaviour and it continues to develop as we mature
More details here: (Download)
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Enhancing Personal Productivity
OverviewThis exciting programme will enable you to develop the skills, techniques and disciplines to translate goals into reality! Less than one percent of adults have clearly stated goals – yet those who do have vision can make choices towards achieving those goals.
So….the main skill that separates the most satisfied and successful people from the rest of the population is that they paused to think seriously about what they want to achieve in their lives!
We each have our own unique preferences and approaches to
situations. This workshop cherishes
those differences, so instead of trying to shift you from where you are to where you need to be via a magic
formula the aims are to shift you from A to a range of options that suit YOU!
More details here: (Download)
_____________________________________________________________________________Executive Coaching
Overview
Coaching is a solution for those executives that wish to focus specifically on developing what they do well and to explore strategies to overcome those unique individual challenges. We recognise that you are individual, with a range of business pressures and specific development requirements. So, our one to one coaching sessions are customised to your specific needs to enable you to build on your individuality and not to try to turn you into something you are not.
We can provide coaching via a range of methods:
- One to One Coaching
- Telephone Coaching
- Team Facilitation
Spectrain also provide coaching during retreats in London for our clients from the Middle East Contact us to discuss your needs.
More details here: (Download)
Key Skills for Management Support Staff
OverviewHow many times has your boss said, “Just handle the problem?” You have always wanted to make a significant difference in your company and gain recognition for your contribution, this exciting training event will enable you to develop the skills to make that difference including; how to juggle new assignments, manage change, , communicate strategically, & develop decision-making abilities that will ensure you are recognised as an effective and efficient resource
More details here: (Download)Managing Difficult Behaviours and Situations
Overview
Take just one valuable day and you will benefit from an extremely insightful and practical guide on how to manage yourself and the difficult behaviours or difficult situations that you encounter in your workplace. You will develop tips and techniques to enable you to acquire the skills that enable confidence to be professional and proactive and not reactive when challenged by people and circumstances.If you are looking to develop a confident approach to overcoming difficult situations a method of identifying and isolating the behaviours that you find difficult and a strategy for managing your reactions to difficult behaviours, this course will help you to practice the tools and techniques you need you need to make a difference during difficult interactions
More details here: (Download)
Powerful Public Speaking
Overview
Whether you are influencing a customer, addressing a conference, managing press and publicity or presenting at a meeting, this practical development programme aims to polish up those public speaking skills and equip you with the credibility & confidence to influence your audience
This training programme will equip you with the skills and techniques to significantly improve your impact, image, and control those wobbles to successfully deliver a polished pitch
More details here: (Download)
Time Masters
Overview
Ever feel that you are not achieving all that you want? Imagine what you could achieve if you were a master of time? If you want to focus on achieving your priorities and feel more in control and fulfilled? Then this workshop is for you.
Everybody benefits from this event. By being more aware of your options you will be armed with the ability to prioritise and put first things first by concentrating on results, not on being busy. You will know how to work efficiently (doing things right) and effectively (doing the right things)
People who use these techniques routinely are the highest achievers in all walks of life, from business to sport to public service. If you use these skills well, then you will be able to function effectively, even under intense pressure
More details here: (Download)